The Office Times

Integra Members Embrace New Opportunities in 2019

Integra Business Solutions this year saw the introduction of over 16 new suppliers to its continually evolving purchasing portfolio in 2019. Some of these new suppliers represented a shift towards opportunities within new categories such as Medical Supplies and Healthcare whilst others saw an extension to existing product areas such as Facilities Supplies, Workwear and PPE.

Highlights from 2019 include a 94% growth in Medical Supplies and Healthcare, a 54% growth in Confidential Shredding and an uplift of 83% in Facilities Supplies. The momentum in other new product categories is starting to build with training and marketing support being key aspects to the successful onboarding of members. Integra has also been instrumental in standardising data for inclusion on back office and ecommerce solutions where this has otherwise been impossible to achieve.

A key focus for Integra in 2020 will be continued diversification and investment in a sustainability initiative for members, designed to help them make and influence positive social and environmental change.

At this year’s conference, Steve Malkin, of Planet Mark, Integra’s chosen partner for elements of its sustainability initiative, hit the mark with those members wanting to further strengthen their own sustainability plans.

Aidan McDonough, Integra’s CEO, comments “The purpose of Integra’s existence is simply to support members. The landscape within our industry is evolving quicker than most have predicted and with this comes immense challenges for the independent dealer. My responsibility as CEO is to ensure we provide a dynamic programme that reflects these changes and that helps dealers future proof their businesses. Diversification and sustainability are just two areas of focus for us in 2020, enabling members to confidently retain customers and win new business.”

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